• FAQ
    • 1.How to select a MPPT solar charge controller?

      The MPPT controller is related to the total power of the solar panel and the battery system voltage. The approximate algorithm is as follows: According to the calculation formula P=U*I, the rated current of the MPPT controller can be obtained. For example, the total power of the solar panel is 600W, the battery system voltage is 24V, then the rated current I=600W/24V=25A, so choose a 30A 24V MPPT controller larger than 25A.

    • 2.How to select a right sized stabilizer for your application?

      Selection of the right stabilizer suiting your applications is critical. The key areas to be considered critically are the nature, power consumption range of your application and the level of voltage fluctuations that are experienced in your locality. You need to know the rating of the equipment to be protected - the ratings are normally mentioned as KW, KVA, or in Amps.You will also need to know the nominal line voltage and frequency.

    • 3.MAIXI Warranty and after sales?

      All Maixi products come with a warranty for a period of 2 years. 1. Receive and collect the information and let customers send products pics/videos for our reference and discussion 2. Meeting with leaders of production dept., technical dept, and sale dept., and talk about the solutions to the issues. 3. For the non-quality issue, like customers don’t know how to use products, then we will have a video meeting with clients and show how to use, plus send instructions to customers, or if necessary our engineers will visit customer’s company to train their employee. 4. For non-man-made quality issues, we either will send new conformed products to replace with the problem ones for free or return our customer the money of problem products, what’s more, if customers suffer other loss due to our quality, we will still be together with our customer till the problem effectively resolved.

    • 4.Why request an uninterruptible power supply?

      *When power off, the backup power supply ensures that you can access the internet and store important data in a timely manner. *For low voltage and voltage instability region, UPS can stabilize the voltage output to ensure that computers and other electronic products could run in safety. *Avoid the air conditioning/refrigerator switch, the surrounding area of large-scale electrical equipment to start, thunder, and the other voltage transient changes leads computer restart or shutdown.

    • 5.What is electronic surge protection devices?

      A surge protection device (or spike suppressor, or surge suppressor, or surge diverter) is an appliance or device designed to protect electrical devices from voltage spikes.

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